FAQ
Frequently asked questions
Short, straight answers. If yours isn’t here, ask when you call or text.
Do you really come to me?
Yes. Home, work or roadside: wherever the car is parked safely with room to work around it. We are based in West Babylon and cover all of Long Island and New York City.
What areas do you cover?
All of Long Island (Nassau and Suffolk, including the Hamptons) and the five boroughs of New York City. For larger, planned jobs we also travel to Upstate New York. If you’re not sure, call with your location and we’ll tell you right away.
How do I get a price?
Call, text, WhatsApp or email us with the car’s year, make and model and what it is doing. Every car and job is different, so we don’t publish prices; you get a quote for your situation before any work starts.
How quickly can you get here?
We are available 24/7. How fast depends on where you are and what’s already scheduled; calling gets you the quickest, most honest answer about timing.
What vehicles do you work on?
All makes and models: cars, SUVs, pickups and vans, and light-duty commercial vehicles. We don’t take on heavy trucks or tractor-trailers, except light jobs on them such as batteries and small fixes. Ask us if you’re not sure.
Is there anything you can’t do on site?
Yes, and we say so up front: wheel alignment, opening the engine or transmission, major bodywork and paint, and anything that needs a lift or a paint booth. We also don’t issue New York State inspection stickers. For those we point you to a shop we trust.
Do you offer a warranty?
Major repairs come with a 30-day warranty. The period can be shorter or longer depending on the type of job, and it is confirmed in writing with your quote, so there are no surprises.
How can I pay?
You pay when the work is done. We take cash, credit and debit cards, Zelle, Venmo, PayPal, check, Wise, Apple Cash and Cash App.
What languages do you speak?
English, Spanish and Turkish. Explain the problem in whichever is easiest for you.
What do I need to have ready?
Just the car and the keys, in a safe spot with some room around it. A flat driveway or parking space is ideal, but we work with what you have. If the car is on private property that isn’t yours, make sure the owner is fine with the work being done there.
Do you offer maintenance plans?
Yes: a Driver Plan for individual cars and a Fleet Plan for businesses with work vans and trucks. Both put routine maintenance on a schedule at your location. See the Plans page and ask for a written proposal.
Contact
Tell us what’s wrong.
Call or text for the fastest answer and a quote. For planned work, send the form and we’ll get back to you.